MM999 terms of service Bangladesh

These MM999 terms of service Bangladesh explain the legally binding rules for using our online casino and sports betting services in Bangladesh, including account security, KYC, deposit terms, withdrawal terms, bonus terms, and AML checks. By accessing our website, mobile experience, or any service features, you agree to follow these conditions and all notices we publish on the platform. If you want more detail on privacy or risk information, please review Privacy Policy and Disclaimer before you play. Gambling involves financial risk and should be treated as entertainment, not a source of income.

1. Acceptance of Terms

By creating an account, logging in, placing a bet, depositing, withdrawing, downloading, or using any part of our platform, you confirm that you have read, understood, and accepted these Terms as a legally binding agreement between you and us. If you do not agree, you must stop using the services immediately. We may update, amend, or replace these Terms at any time to reflect operational, security, or compliance needs. Changes are effective upon posting on the platform, and your continued use after posting constitutes your acceptance of the updated Terms.

2. Eligibility

You must meet all eligibility requirements before registering or using the services. Age requirement is strictly 18+ and underage gambling is prohibited; we may request proof of age at any time and may suspend access until verification is completed. Our services are intended for players in Bangladesh, and you are responsible for ensuring your participation complies with applicable local laws and regulations. You must have full legal capacity to enter into a contract, and you must not register or use the services while an active self-exclusion or cool-off restriction applies to you.

3. Account Registration and Security

When you register, you must provide accurate and complete information and keep it up to date, including your real name, date of birth, and a valid mobile number that matches your bKash or Nagad wallet where relevant. Only one account per person is permitted, and multi-accounting is prohibited; if we detect linked or duplicate accounts, we may close all related accounts and forfeit balances and bonuses. You are solely responsible for maintaining the confidentiality of your login credentials, phone access, password, and any PIN, and you must not share them with anyone.

We apply KYC verification to protect player safety, prevent fraud, and meet AML obligations. You agree to provide documents upon request, which may include a government-issued photo ID such as an NID card or passport, proof of address, and proof of ownership of the payment method used. We may request additional information or enhanced due diligence where risk indicators exist, including unusual deposit or withdrawal patterns. All activity and transactions performed through your account will be treated as authorized by you, and you remain responsible for any resulting obligations.

4. Deposits and Withdrawals

All deposits and withdrawals are processed in BDT (৳) or, where applicable, in USDT equivalent based on the method selected. You must use payment methods that you own and control, and we do not accept third-party deposits or withdrawals. We may apply verification checks before accepting a deposit, approving a withdrawal, or releasing funds, including KYC and payment method verification. We may also apply risk controls to prevent fraud, chargebacks, and money laundering, and you agree to cooperate with reasonable requests for information during these checks.

4.1 Supported Payment Methods

We support payment options commonly used by players in Bangladesh to make deposits and request withdrawals. Supported methods include bKash (instant), Nagad (instant), Rocket mobile banking, and USDT/Tether via supported blockchain networks. Availability may vary by account status, verification level, network conditions, or operational controls. You are responsible for entering correct wallet numbers, addresses, and any required reference details. If you send funds to an incorrect destination due to your error, recovery may not be possible.

4.2 Deposit Terms

The minimum deposit is ৳ 100 or the USDT equivalent where USDT is used. Deposits are typically credited instantly, but delays can occur due to payment provider downtime, network congestion, compliance checks, or incorrect payment details. We do not charge deposit fees, but your payment provider may apply its own charges, and you accept those costs. Funds must originate from a payment method registered in your own name or under your control, and any attempt to fund an account using third-party wallets may result in rejection, reversal, or account review.

4.3 Withdrawal Terms

Withdrawals for verified accounts are typically processed within 5 to 15 minutes, but processing may take longer due to additional KYC, AML reviews, payment provider delays, technical issues, or security checks. Where possible, withdrawals must be made to the same payment method used for deposits to reduce fraud and chargeback risk. Minimum and maximum withdrawal limits may apply based on method, account history, or risk profile. We reserve the right to delay, refuse, or reverse a withdrawal request that appears suspicious, unlawful, or inconsistent with these Terms.

5. Bonuses and Promotions

Bonuses and promotions are offered at our discretion and are subject to specific bonus terms, including wagering requirements, time limits, maximum bet limits, and game contribution rules. You must meet the stated wagering requirements before any bonus funds or related winnings become eligible for withdrawal, and the multiplier may be stated per promotion (for example 10x, 20x, or 30x). Bonuses may expire, and any unused bonus funds or winnings tied to expired bonuses may be forfeited. We may limit eligibility to one bonus per person, household, IP, or device.

Not all games contribute equally toward wagering requirements, and some games or bet types may be excluded or contribute at a reduced rate as stated in the promotion rules. Any attempt to exploit promotions, including hedging, coordinated play, low-risk wagering patterns intended to convert bonuses to cash, or other bonus abuse, may result in voiding bonuses, confiscation of winnings linked to the bonus, and account closure. We may modify, suspend, or cancel any promotion at any time, including where we suspect misuse or where operational needs require changes.

6. Responsible Gambling

We support responsible gambling and encourage you to play within your limits, remembering that gambling is entertainment and not a way to earn income. You can request deposit limits on a daily, weekly, or monthly basis through our support team, and you can also request a cool-off period of 24 hours, 7 days, or 30 days. Self-exclusion can be requested temporarily or permanently via Telegram support, and during an active restriction you must not attempt to create a new account. For more tools and guidance, visit Responsible Gambling and consider using parental control software to protect minors.

7. Prohibited Activities

Any prohibited activity is considered a serious breach and may result in immediate termination, forfeiture of bonuses and balances, reversal of transactions where legally permitted, and reporting to relevant authorities where required. Prohibited conduct includes fraud such as stolen credentials, identity theft, misrepresentation, and chargebacks; multi-accounting; money laundering or attempts to disguise source of funds under AML rules; collusion or match manipulation; use of bots, scripts, or automated tools; exploitation of technical errors or software bugs; unauthorized access to other accounts or our systems; and abusive, threatening, or harassing behavior toward staff or other users.

8. Intellectual Property

All platform content, software, designs, logos, trademarks, and related materials are owned by us or licensed to us and are protected by applicable intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable right to access and use the services for lawful personal entertainment only. You must not copy, reproduce, distribute, publish, reverse engineer, decompile, or create derivative works from any part of the services without our prior written consent. Third-party game providers, including JILI, PG Soft, Pragmatic Play, Spribe, and Evolution Gaming, retain ownership of their respective intellectual property.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will be free from delays, outages, or technical faults. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or loss of data. You accept full responsibility for your gambling decisions and any losses incurred. Our aggregate liability to you, if any, is capped at the total amount of your deposits made during the prior 90 days.

10. Termination

You may request account closure by contacting support, and any remaining balance may be withdrawn subject to successful KYC and any required AML checks. We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms, engaged in fraud, failed KYC verification, attempted prohibited activity, or if termination is required for security or compliance reasons. We may also close accounts that remain inactive for 12 months or more, subject to applicable procedures. Upon termination, access to services may be blocked and bonuses may be canceled.

11. Governing Law and Disputes

These Terms are governed by applicable principles of law as determined by our dispute process and any mandatory consumer protections that may apply. If you have a complaint, you agree to contact support first and attempt informal resolution by providing clear details and relevant evidence. If unresolved, the dispute will proceed to mediation, and if still unresolved, to binding arbitration conducted in English on an individual basis only. Class actions, representative actions, and consolidated claims are not permitted. You agree that arbitration is the exclusive forum for dispute resolution unless prohibited by law.

12. Changes to Terms

We may change these Terms at any time, including to address security improvements, payment method updates, responsible gambling controls, or compliance requirements. Updates take effect immediately upon posting on the platform. Where we consider a change material, we may provide notice through the platform interface, by email, or through account notifications, but you are responsible for reviewing the Terms regularly. If you continue to use the services after changes are posted, you confirm your acceptance of the updated Terms. If you do not accept the changes, you must stop using the services and request account closure.

13. Contact Us

If you have questions about these Terms, account verification, deposit terms, withdrawal terms, bonus terms, or responsible gambling controls, contact our support team for assistance. Support is available 24/7 in Bengali and English with a target response time within 24 hours, although complex KYC or AML reviews may take longer to resolve. For the fastest help, include your registered phone number and a clear description of the issue, and do not share your password or PIN with anyone. You can reach us through Contact for account and compliance requests.